Telemedicine
Head-to-Toe Virtual Care
It’s not always easy to find time for the health care you need. After all, doctors’ appointments traditionally involve time and travel. That can lead to putting off care until problems become more serious, and potentially more expensive.
That’s why Cigna has partnered with MDLIVE to offer a comprehensive suite of convenient virtual care options - available by phone or video whenever it works for you.
MDLIVE board-certified doctors, dermatologists, psychiatrists and licensed therapists have an average of over 10 years of experience and provide personalized care for hundreds of medical and behavioral health needs.
Primary Care
Preventive care, routine care, and specialist referrals.
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Preventive care checkups/wellness screenings available at no additional cost.
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Routine care visits allow you to build a relationship with the same PCP to help manage conditions.
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Prescriptions available through home delivery or at local pharmacies, if appropriate.
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Receive orders for biometrics, blood work and screenings at local facilities.
Urgent Care
On-demand care for minor medical conditions.
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On-demand 24/7/365, including holidays.
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Care for hundreds of minor medical conditions.
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A convenient and affordable alternative to urgent care centers and the emergency room.
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Prescriptions available, if appropriate.
Behavioral Care
Talk therapy and psychiatry from the privacy of home.
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Access to psychiatrists and therapists.
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Schedule an appointment that works for you.
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Option to select the same provider for every session.
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Care for issues such as anxiety, stress, life changes, grief and depression.
Dermatology
Fast, customized care for skin, hair, and nail conditions - no appointment required.
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Board-certified dermatologists review pictures and symptoms; prescriptions available
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Care for common skin, hair and nail conditions (acne, eczema, psoriasis, rosacea, spots, etc.)
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Diagnosis and customized treatment plan, usually within 24 hours
Three Steps to Connect to Care
Virtual care visits are convenient and easy. To schedule an appointment:
1
Access MDLIVE by logging into myCigna.com and clicking on “Talk to a doctor.” You can also call MDLIVE at 888.726.3171. (No phone calls for virtual dermatology.)
2
Select the type of care you need: medical care or counseling; cost will be displayed on both myCigna.com and MDLIVE
3
Follow the prompts for an on-demand urgent care visit, to make an appointment for primary or behavioral care, or to upload photos for dermatology care.
Appointments are available via video or phone, whenever it’s most convenient for you. Virtual dermatology does not require an appointment.